Age Verification

To purchase any of our products you must be aged 18 or over. As of October 2015 around two thirds of the major nations have regulated e-cigarettes and vaping devices in some way. The rules on under age sales of tobacco are found in the Children and Young Persons Act 1933, Children and Young Persons (Protection from Tobacco) Act 1991, Children and Families Act 2014 and the Children and Young Persons (Sale of Tobacco) Order 2007.

The age restrictions on vape products vary from outright bans in countries such as Singapore and Norway, to the absence of regulation in the Netherlands and Poland. This is a rapidly developing area of legislation and e-cigarette retailers need to be constantly updated on the status of their products .Our Terms and Conditions of sale have been modified to reflect this new legislation and in accepting our terms and conditions you consent to your data being used to verify you via the UK Electoral Roll using Agechecked.com

On some occasions, the age verification check may fail. Without the correct information, we will not be able to verify your age and you will not be able to fulfil your order. To ensure that the checks do not fail, when creating an account, please supply your full name and address as they appear on the Electoral Roll, passport or driving licence – this is usually your card billing address or current home address.

If we cannot match on the electoral roll, we can also perform a credit check. However, the type of check we do is called a soft credit check that does not leave the same type of imprint that affects your ability to get credit, it’s basically a check on your address details.

Please note, the details of your credit information is not shared/ stored with us. Our provider simply tells us if you have passed, or failed, the age verification process.

Please refer to the data protection section of our terms and conditions for more information on how we handle data.

If you fail the age verification, your order will not be dispatched until we can verify you are 18 and over. We can verify you with a photo of any identification you have via email to info@nemohomes.co.uk.